Returns & Refunds Policy
Thank you for supporting Marc Garrison Art.
Do we accept returns?
Original artworks and prints are [accept / do not accept] returns.
If returns are accepted, they must meet the terms below.
Eligibility for a Return
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You must contact us within 10 days of delivery.
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The item must be unused, in its original condition, and in the original packaging.
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Proof of purchase (order number or receipt) is required.
How to Start a Return
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Email us at marcdgarrison@gmail.com with your order number and photos of the item.
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Wait for return approval and instructions.
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Ship the item back using a trackable shipping service. Return shipping costs are your responsibility.
Refunds
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Once we receive and inspect your return, we’ll email you to confirm.
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If approved, a refund will be issued to your original payment method within 15 business days].
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Original shipping charges are [non-refundable / refundable].
Damaged or Incorrect Items
If your order arrives damaged or incorrect, contact us within 10 days of delivery with photos, and we’ll work with you on a replacement or refund.
Non-Returnable Items
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Gift cards
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Digital downloads
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Custom or commissioned artwork
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Sale or clearance items (marked “final sale”)
Questions
For any questions about this policy, email marcdgarrison@gmail.com.